Employees
coreSTORE – Employees – Facial Recognition
Enable and Use Facial Recognition in coreSTORE coreSTORE supports facial recognition as an alternative login method for employees. This feature uses a connected camera and employee profile images to verify identity during sign-in. Prerequisites Before enabling facial recognition, ensure the following requirements are met: A camera is connected to the computer used to log in to coreSTORE. Each employee who will use facial recognition has a profile image that clearly shows theiFew readerscoreSTORE - Employee PIN
This article will give you the basics of where to use your new PIN. Initial Login When you or an employee initially login to coreSTORE you must use your full password, not your PIN. Open / Change Register or Switch User There are 2 ways for a box like this, so far, to be triggered. When you open or change your register as an employee and when you switch a user from oneFew readers
FFL
coreSTORE - FFL - How to Generate Colorado DR 7606 and 7602 Forms
In this guide, you'll learn how to configure your Company Settings and generate the Colorado DR 7606 and DR 7602 forms to ensure compliance with the latest Colorado state regulations. Note: Certain fields—such as Occupation or Firearm Finish—may be required for the form to populate correctly. These should be entered either in the Customer Profile or the corresponding Bound Book record within coreSTORE as you may not have previously tracked this informationFew readerscoreSTORE - FFL - Qualifying Events
Qualifying Events for e4473 This article explains how to create qualifying events and how to apply them to an e4473. Create a qualifying event Go to FFL > Qualifying Events. Select New in the upper-right corner.Few readers
Fulfillment
coreSTORE - Fulfillment: Fulfillment Statuses
coreSTORE - Fulfillment Fulfillment StatusesFew readerscoreSTORE - Fulfillment - Missing From Address information
coreSTORE - Fulfillment: Missing From Address information Error message when attempting fulfillment of an order. 1. How to fix this error? 2. Navigate to Company > Locations ![Step 2 Screenshot](https://storage.crisFew readers
Inventory
coreSTORE - Inventory: Navigating the Manufactures Dashboard
In this guide, we will cover how to navigate the Manufacturer Dashboard. In the Search Bar, you can quickly search your list of manufacturers to find an existing entry. The Setup coreFORCE Manufacturers option allows you to map the manufacturers you've populated in coreSTORE to those that exist on your coreFORCE eCommerce channel. Brands allows you to add or editFew readerscoreSTORE - Inventory: Establishing an Attribute
coreSTORE - Inventory: Establishing an Attribute In this guide, we will cover creating a new attribute for your variation items. For this example, we will create a Size attribute. 1. Click on Attributes First, navigate to the Inventory menu option and select the Attributes submenu from the coreSTORE menu barFew readerscoreSTORE- Inventory: Navigating the Category Dashboard
In this guide, we will cover the basic navigation of the Category Dashboard. Please note that there is a separate article on creating and establishing your taxonomy. In the search field of the Category Dashboard, you can quickly search for your root or child category by name, allowing for efficient searching. The Add Root Category option allows you to create a new parent category. For example, if you have a Book root catFew readerscoreSTORE - Sales: Redeeming a Series Item
coreSTORE - Sales: Redeeming a Series Item In this guide, we will cover the process of redeeming a series item that has been sold to a customer. Customers Sub-menu Navigate to the Customers sub-menu located under the Sales module. Locate The Customer Locate the customer in your Customer List and click on the 3-Dot Action Menu next to the Edit action. ClicFew readerscoreSTORE - Unified Inventory - Advantages of using the Unified Inventory
The Advantage of a Unified Inventory Between coreSTORE and coreFORCE Managing your in-store and online operations efficiently is critical in today’s retail landscape. With the integration between coreSTORE and coreFORCE, you can maintain a unified inventory that keeps your data accurate, your processes streamlined, and your customers satisfied. By connecting your point of sale and e-commerce systems, you ensure that every product, price, and quantity is always up to date—no manuFew readerscoreSTORE - Products - Scalable Items
Enable scale in Company > Settings > Barcodes will show the Scan Scalable Item in the sale screen. Scale Barcode Product ID Length will determine the length of product ID to be expected from the barcode. So for example, if barcode length is 6 and the barcode scannFew readers
Reports
coreSTORE - Reporting: Identifying Top and Bottom Selling Customers
coreSTORE - Reporting: Identifying Top and Bottom Selling Customers In this guide, we will cover how to run a Customer Summary Report. By using this report and its various filters, you can easily identify your top or bottom customers based on your selected sales criteria. 1. Click on Reports Navigate to the Reports menuFew readersHow to export suspended sales reports to CSV for a specific day in coreSTORE
How to export suspended sales reports to CSV for a specific day in coreSTORE Summary You can export suspended sales data from a specific day into a CSV file by using the Suspended Detailed Sales Report in coreSTORE. The exported file will download in Excel format and can be opened in any CSV-compatible application, such as Microsoft Excel. Steps In the sidebar, select Reports. On the Reports page, select Suspended Sales > Detailed Reports. On the **Suspended DeFew readers
Sales
coreSTORE - Sales: How do we print presale receipt?
coreSTORE - Sales: How do we print presale receipt? This article will show you how to enable Receipt Display After Suspending a Sale. Click on Company > Settings in the left side navigation menu. Click on the settingsFew readerscoreSTORE - Sales - Suspended Sales Option Definitions
Suspended sale types control how suspended transactions behave in coreSTORE. These settings determine how suspended sales are treated in reports, whether deposits or customers are required, and how the system handles actions such as receipt generation, payment processing, and 4473 creation. The following definitions explain what each available setting does. Treat as a sale When selected, the system treats the suspended sale as a completed sale in reports and other areas of the softwaFew readersAbraham Who?
Upcoming Update: Removal of the Penny & Cash Rounding in coreSTORE As part of upcoming improvements to coreSTORE, we will soon be introducing support for cash rounding to align with regions that no longer use the penny. These updates are designed to make cash handling simpler and more accurate for both you and your customers. Please note: These features are not live yet. This article is provided to help you understand what will be changing once the update is released. OvervFew readerscoreSTORE - How does the Terms and Conditions feature work in coreSTORE and the coreCLEAR terminal
In coreSTORE, when the "Enable Terms & Conditions" setting is activated, your customized Terms and Conditions will be displayed on the coreCLEAR payment device during checkout. Before completing the transaction, customers are prompted to review and accept the Terms directly on the terminal screen. Once accepted, the system will prompt the receipt. Click on New SaleFew readerscoreSTORE - Consignment Dashboard
Click or Tap on Sales on the left side menu. Click on Consignment Sales in the expanded menu. This is the table that will show you all your current consignments, if you have any. ![Step 3 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/Few readersCreating Charity Gift Cards Without Shortening the Register
Overview This article explains how to properly create and sell charity gift cards without affecting the register balance. This process is useful when the manual gift card functionality is disabled or restricted in coreSTORE, and you want to ensure the cash register remains balanced at the end of the day. Important Notes Gift Card functionality has been limited, and creating gift cards requires a sale transaction process. *Avoid using cash or other real payment types when creatiFew readerscoreSTORE - Enable Terms and Conditions on coreCLEAR terminals in coreSTORE
The "Enable Terms and Conditions on the coreCLEAR Device" feature allows retailers to display their custom Terms and Conditions directly on the coreCLEAR payment terminal during the checkout process. Customers can review and accept the terms before completing a transaction, enhancing compliance, transparency, and customer acknowledgment. Go to Company > SettingsFew readerscoreSTORE - How to turn on Offline Mode in coreSTORE
Click on Settings Click on Application Settings Check the Enable Offline Mode checkbox When this checkbox is checked, coreSTORE will allow you to continue to make sales even if the internet is down.  Round to Nearest 0.05 — Standard rounding ($10.02 → $10.00, $10.03 → $10.05) Always Round Up — Only rounds up ($10.01 → $10.05) ![Cash Rounding Screenshot 1](https://storage.crisp.chat/uFew readers