coreFORCE Advanced - Memberships : Canceling A Membership From A Customers Perspective

This guide outlines the steps for assisting your client in canceling their membership via coreFORCE, enabling you to effectively guide them through the process over the phone.

1. Locate My Account

Instruct your client to navigate to the My Account link on your customer-facing website.

2. Click on Manage subscriptions

Under the client’s Account Info, have them click on Manage Subscriptions.

3. Click on CANCEL SUBSCRIPTION

Click on the cancel subscription button to end your current subscription.

4. Please Note - No Subscription Link

If the subscription link is not visible on the account page, you’ll need to enable these pages. Navigate to Orders > Setup > Pages in your coreFORCE Admin Panel and ensure the necessary pages are activated.

Updated on: 12/13/2024