How to override fixed shipping charges in coreFORCE

coreFORCE supports multiple layers of fixed shipping charge configurations that can override general shipping settings. This article outlines how product-specific, manufacturer-specific, and promotion-based shipping charges are applied and prioritized during checkout.

Shipping charge priority

When fixed shipping charges are defined, they take the highest priority and override other shipping configurations. These charges are summed and excluded from additional shipping calculations. The following hierarchy of priority is followed:

• Product-specific shipping charges
• Manufacturer-specific flat-rate charges
• Promotion-based shipping charges
• Shipping method-specific charges

1. Product-specific shipping charges

You can set product-level shipping charges in the Product Prices section of a product’s record, on the Pricing tab of the Products Maintenance page (Products > Products > Products > [Select a product]).

Adding a product price type

Before you can select a product price type on the Pricing tab, you must first add a product price type on the Product Price Type Maintenance page.

1. Go to Products > Pricing > Product Price Types.
2. In the Code field, enter the code for the shipping charge. Use the following format in these examples: SHIPPING_CHARGE or ADDITIONAL_SHIPPING_CHARGE.
3. In the Description field, enter a description. For example, Shipping Charge. 
4. Click Save.

SHIPPING_CHARGE

In the Product Price Type column, select SHIPPING_CHARGE to set a base fixed shipping price for a product. You can then use the following columns to further configure the shipping charge:

• User Type
• Start Date
• End Date
• Location

SHIPPING_CHARGE also allows for promotional shipping discounts or free shipping.

ADDITIONAL_SHIPPING_CHARGE

In the Product Price Type column, select ADDITIONAL_SHIPPING_CHARGE to add a fixed shipping amount on top of SHIPPING_CHARGE. You can also use the listed columns to further configure the additional shipping charge.

2. Manufacturer-specific shipping charges

If a product doesn’t have a shipping charge, you can apply a flat rate at a manufacturer level in the Shipping Charge field on the Settings tab of the Product Manufacturers page (Products > Taxonomy > Manufacturers > [Select a manufacturer]).

This shipping charge applies to all products from the specified manufacturer. Products who have this shipping charge are also excluded from additional shipping calculations.

3. Promotion-based shipping charges

You can configure fixed shipping rates for a promotion on the Rewards tab of the Promotions page (Products > Promotions > Promotions > [Select a promotion]). In the Shipping Charges section, select the Only Reward Products checkbox to apply the special shipping rate only to the products rewarded by the promotion.

If the Only Reward Products checkbox is cleared, the shipping charge applies to all items in the cart.

4. Shipping method-specific charges

Note: Shipping method-specific charges are only available for coreFORCE Advanced users.

You can also configure shipping charges for specific shipping methods using dedicated price types. To do so, you need to create your own shipping method-specific charge.

Creating a shipping method-specific charge

1. Go to Products > Products > Products, and then select a product.
2. On the Products Maintenance page, select the Pricing tab.
3. In the Product Prices section, select Add New in the Product Price Type column. A new Product Price Type Maintenance tab opens.
4. In the Preset Values list, select Shipping Charge.
5. In the Code and Description fields, replace XXX with your shipping method code. For example, in the Code field, enter SHIPPING_CHARGE_CALIFORNIA.
6. Complete the remaining fields and checkboxes as needed, and then click SAVE.

After saving the product price type, you can select it from the Product Price Type column.

Available options

You can configure the following options for shipping method-specific charges:

• SHIPPING_CHARGE_<shipping_method_code>: Applies a specific shipping rate when the customer selects the matching shipping method.
• ADDITIONAL_SHIPPING_CHARGE_<shipping_method_code>: Adds an additional charge to the selected shipping method’s rate.

You can use the same columns available for product-specific shipping charges to configure both options.

Summary

For assistance configuring fixed shipping charges or resolving unexpected overrides, contact the Coreware support team.

Updated on: 08/14/2025