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coreSTORE - Work Orders: Invoicing a Work Order

This guide will walk you through the process of invoicing work orders in coreSTORE. Proper invoicing is crucial for accurate financial tracking and ensuring that customers are billed correctly for the services provided. By following these steps, you will be able to create and manage invoices for work orders efficiently, improving the overall workflow and financial management of your business.


Click on Sales

Let's make a sale! Click "Sales" to head over to the new sale screen and start ringing up your customer.

Step 1 screenshot


Click on New Sale

Click "New Sale" to jump into the sales dashboard and start the checkout process.

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Click on Suspended Sales

Need to find a work order or suspended sale? Click "Suspended Sales" to see a list of all currently pending sales in the system.

Step 3 screenshot


Change Type to Work Order

Focus on work orders needing payment! Switch the "Type Filter" to "Work Order." This will display only open work orders currently awaiting customer payment.

Step 4 screenshot


Identify the correct work order

Track down your work order! The "Suspended Sales" screen lets you find the specific work order you need. Use the filter options (name, date, etc.) to narrow down your search and quickly locate the right one.

Step 5 screenshot


Click on Unsuspend

Closing the work order: Clicking "Unsuspend" on the chosen work order in "Suspended Sales" brings it into the sales screen. This lets you either:

Finalize the work order by collecting payment.

Add more items to the sale before checking out.

Step 6 screenshot


Sales Screen

On the sales screen you will see that it has brought in the item we have worked on and the labor attached. If there are parts on the repair those will also be displayed. Keep in mind you can add attitional items.

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Click Continue

Moving on to payment: Click "Continue" on the sales screen to proceed to the payment selection stage. This is where you'll choose how your customer will settle the work order.

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Select your payment method and click add payment / Complete Sale

Choose how to pay! On the payment screen, you can select the desired payment method or split the work order total. To split the payment, simply adjust the collected amount and choose the different payment options your customer will use.

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Click on OK

Finalize and collect! Click "Okay" on the payment screen to complete the work order transaction.

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Receipt

All wrapped up! Once you finalize the transaction, a sales invoice will print for your records. You'll also have several options to share this receipt with your customer electronically, ensuring they get a copy conveniently.

Step 11 screenshot

Updated on: 06/26/2024

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