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coreSTORE - Work Orders: Creating a New Service Labor Item

In this guide, we’ll walk through the process of creating a new service labor item in coreSTORE. You can create as many service types as needed, which is especially useful for generating detailed reports and breaking out different service options for repairs.


Click on Items

First, navigate to the Inventory menu and select the Items sub-menu.

Step 1 screenshot


Click on New Item

In the top right-hand corner of the Items screen, click on the New Item button. This is where we can create our new service product.

Step 2 screenshot


Item Name

In the Item Name field, assign an appropriate identifier for this service. In this example, we'll use "Service Labor."

Step 3 screenshot


Category Selection

In the Category drop-down box, select the appropriate category where you want the financials for this service to be tracked.

Step 4 screenshot


Add Category

If you don’t have an appropriate category to track your fees, you can click on the Add Category link next to the category selection box. This will take you to the Category Tree, where you can create the necessary parent and child categories for your item.

Step 5 screenshot


Description

In the Description field, provide a detailed explanation of the service. This description will appear on customer-facing receipts.

Step 6 screenshot


Is Barcoded

For service items, you can uncheck the Is Barcoded setting since a barcode is not required and one is not supplied by default.

Step 7 screenshot


Is Service

Since this is a service product, ensure that the Is Service option is checked during item setup. This informs the system that the item will not track inventory levels, as it is not a stock item but a service.

Step 8 screenshot


Pricing Tab

Next, navigate to the Pricing tab on the item record. Here, you'll set the default price for the service.

Step 9 screenshot


Selling Price

Set the default selling price for your item. I recommend using the rate for one hour of your service labor to keep pricing clean and consistent.

Step 10 screenshot


Click on Save

Click on Save to finalize your item changes.

Step 11 screenshot

Updated on: 09/17/2024

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