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coreSTORE - Troubleshooting: Prevent the on-screen keyboard from showing when scanning bar codes


During our implementation of coreSTORE, when using the PWA (Progressive Web Apps) on a Windows Machine the virtual keyboard kept popping up when we scanned even though there is a Bluetooth keyboard attached, if you experience this issue please follow the 2 settings below to fix it.

NOTE: Both settings need to be set, specifically the settings "Show the touch keyboard when there's no keyboard attached" because it is defaulted to "on" and needs to be turned off.



WINDOWS 10 



undefined Hide the touch keyboard button on the taskbar


If you are accidentally pressing the touch keyboard button on the taskbar when you do not wish to use it, here’s how to hide it:


  1. Right-click (or long-press) on the taskbar to display the context menu.
  2. If the Show touch keyboard button is checked, select it to clear the check.




undefined Prevent the touch keyboard from appearing with no keyboard attached



If you switch in and out of tablet mode frequently, you can set Windows to not display the touch keyboard outside of that mode:


  1. Select Start  > Settings  > Devices  > Typing .
  2. Under Touch keyboard, if Show the touch keyboard when not in tablet mode and there’s no keyboard attached is On, select it to turn it Off.



****Note:** **If your PC does not support tablet mode, you won’t see the Touch Keyboard settings.



WINDOWS 11 


undefined Hide the touch keyboard button on the taskbar


If you are accidentally pressing the touch keyboard button on the taskbar when you do not wish to use it, here’s how to hide it:


  1. Right-click (or long-press) on the taskbar, then select  Taskbar settings to display the context menu.
  2. Under Taskbar corner icons, set Touch keyboard to Off.





undefined Prevent the touch keyboard from appearing with no keyboard attached



If you use your device as a tablet frequently, you can set Windows to not display the touch keyboard when no hardware keyboard is attached:


  1. Select Start  > Settings  > Time & language  > Typing .
  2. Under Touch keyboard, if Show the touch keyboard, when there’s no keyboard attached is On, select it to turn it Off.

Updated on: 06/26/2024

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