coreSTORE - Sales - Suspended Sales Option Definitions

Suspended sale types control how suspended transactions behave in coreSTORE. These settings determine how suspended sales are treated in reports, whether deposits or customers are required, and how the system handles actions such as receipt generation, payment processing, and 4473 creation. The following definitions explain what each available setting does.

Treat as a sale

• When selected, the system treats the suspended sale as a completed sale in reports and other areas of the software instead of as an estimate.

Change sale date when suspending

• When selected, the system updates the sale date each time the suspended sale is suspended again.

Change sale date on completion

• When selected, the system updates the sale date only when the suspended sale is completed.

Generate 4473 AFTER sale completed

• When selected, the system generates the Form 4473 only after the sale is completed.

Hide in reports

• When selected, the suspended sale type does not appear in reports.

Minimum Deposit (%)

• Specifies the minimum percentage of the sale that must be collected before the sale can be suspended.

Require customer

• When selected, a customer must be attached to the suspended sale.

Show receipt after suspending

• When selected, the system generates a receipt each time a sale is suspended.

Preauthorize transaction(s) when suspending

• When selected, the system preauthorizes all transactions when the sale is suspended.

Fulfillment

• When selected, the system automatically creates a fulfillment in the Fulfillment dashboard.

Proceed to payment

• When selected, the system prompts for payment when the sale is suspended.

Hide / Delete

• If a Delete link is present, selecting it deletes the suspended sale type. If a checkbox is present, selecting it hides the suspended sale type from the sales screen instead of deleting it.

Updated on: 03/05/2026