coreSTORE - Sales: How To Set Up a Restocking Fee
In coreSTORE you can setup various service items, in this article we will show you how to, specifically, setup a restocking fee.
Create Restocking Fee
- Click Inventory > Items
- Click + New
- In this example we will name the fee Restocking Fee and the category will be Fees
- In the Item Settings section, make sure that Is Service is checked with, in this case, no other checkbox’s are checked
- Click the Pricing tab, which will save all settings created on the Item Info page
- In this example we will set the restocking fee to 15% of the subtotal.
- Click Save
Using The Restocking Fee
- When completing a return, add the restocking fee as an item to the order
- The system will automatically calculate a 15% restocking fee based on the sub-total
- Complete the return as normal
Updated on: 04/25/2025
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