coreSTORE - FFL: Close a 4473
This guide will show you how to close a 4473 when a transaction has been cancelled after customer information has been collected.
Open Menu
From the Manage 4473 page select the "3 Dot Menu" next to the 4473 you wish to close.
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Select "Close 4473"
A drop down menu will open. Select "Close 4473"
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Provide Reason
A text box will automatically open. Enter a brief description on why the 4473 is being closed.
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Press OK
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Status Updated
Return to Manage 4473. The status indicator for the selected 4473 should be black in color and show N/A.
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Open Menu
From the Manage 4473 page select the "3 Dot Menu" next to the 4473 you wish to close.
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Select "Close 4473"
A drop down menu will open. Select "Close 4473"
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Provide Reason
A text box will automatically open. Enter a brief description on why the 4473 is being closed.
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Press OK
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Status Updated
Return to Manage 4473. The status indicator for the selected 4473 should be black in color and show N/A.
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Updated on: 06/26/2024
Thank you!