coreILLA - Workflow Builder: How-to attach Custom Values (MMS) to SMS messages in workflows
Custom values are exceptionally powerful and versatile. In this guide, we will cover how you can use custom values to send MMS messages within workflows.
Custom values are great for leveraging snapshots and your favorite workflow(s). Its a quick and simple setup making your automation more scalable and exciting
## # Setup your custom value URL
Click on Settings
_to_SMS_messages_in_workflows_1.png)
Click on Custom Values
_to_SMS_messages_in_workflows_2.png)
Click on Add New Custom Value
_to_SMS_messages_in_workflows_3.png)
Click on Add New Custom Value
_to_SMS_messages_in_workflows_4.png)
Type "Appointment Confirmed Image"
_to_SMS_messages_in_workflows_5.png)
Paste selected text into input
_to_SMS_messages_in_workflows_6.png)
Click on Create
_to_SMS_messages_in_workflows_7.png)
Head into your workflow where you would like to send the MMS
Click on Automation
_to_SMS_messages_in_workflows_8.png)
Click on Add Action
_to_SMS_messages_in_workflows_9.png)
Click on Send SMS
_to_SMS_messages_in_workflows_10.png)
Click on the box to type your message and add the image here.
_to_SMS_messages_in_workflows_11.png)
Click on the highlighted button.
_to_SMS_messages_in_workflows_12.png)
Click on Custom Values
_to_SMS_messages_in_workflows_13.png)
Click on Appointment Confirmed Image or any other custom value which you created.
_to_SMS_messages_in_workflows_14.png)
Click on Save Action
_to_SMS_messages_in_workflows_15.png)
Troubleshooting
What is the maximum MMS size when sending SMS?
_to_SMS_messages_in_workflows_16.png)
Click on jpeg…
_to_SMS_messages_in_workflows_17.png)
My custom value does not work when the message is sent?
Please double-check to make sure:
There are no spaces in your custom value URL, you can test this by adding it to a dummy funnel and previewing the page. If the MMS appears the custom value works, please proceed to the next step below
The MMS URL meets the size requirement for the provided carrier (see question above)
Custom values are great for leveraging snapshots and your favorite workflow(s). Its a quick and simple setup making your automation more scalable and exciting
## # Setup your custom value URL
Click on Settings
_to_SMS_messages_in_workflows_1.png)Click on Custom Values
_to_SMS_messages_in_workflows_2.png)Click on Add New Custom Value
_to_SMS_messages_in_workflows_3.png)Click on Add New Custom Value
_to_SMS_messages_in_workflows_4.png)Type "Appointment Confirmed Image"
_to_SMS_messages_in_workflows_5.png)Paste selected text into input
_to_SMS_messages_in_workflows_6.png)Click on Create
_to_SMS_messages_in_workflows_7.png)Head into your workflow where you would like to send the MMS
Click on Automation
_to_SMS_messages_in_workflows_8.png)Click on Add Action
_to_SMS_messages_in_workflows_9.png)Click on Send SMS
_to_SMS_messages_in_workflows_10.png)Click on the box to type your message and add the image here.
_to_SMS_messages_in_workflows_11.png)Click on the highlighted button.
_to_SMS_messages_in_workflows_12.png)Click on Custom Values
_to_SMS_messages_in_workflows_13.png)Click on Appointment Confirmed Image or any other custom value which you created.
_to_SMS_messages_in_workflows_14.png)Click on Save Action
_to_SMS_messages_in_workflows_15.png)Troubleshooting
What is the maximum MMS size when sending SMS?
_to_SMS_messages_in_workflows_16.png)Click on jpeg…
_to_SMS_messages_in_workflows_17.png)My custom value does not work when the message is sent?
Please double-check to make sure:
There are no spaces in your custom value URL, you can test this by adding it to a dummy funnel and previewing the page. If the MMS appears the custom value works, please proceed to the next step below
The MMS URL meets the size requirement for the provided carrier (see question above)
Updated on: 10/22/2024
Thank you!