Articles on: coreILLA

coreILLA - Social Planner - Share your Review Post on social media using Social Planner

Positive reviews in coreILLA build trust and credibility, turning satisfied customers into advocates. They amplify word-of-mouth, as customers share their experiences on social media, attracting their network. Engaging reviews boost visibility, leveraging social media algorithms for higher reach. Positive reviews act as social proof, showcasing the quality of your products and services. Sharing these reviews fosters community engagement and connections, creating brand enthusiasts. Even negative reviews are valuable, offering opportunities to demonstrate customer commitment and turn challenges into successes. Embrace social proof to supercharge your business success.


## # How to Post your reviews within coreILLA?


Go to Marketing > Social Planner. In Social Planner, Click on create new post.
Step 1 screenshot


Click on Post Reviews from the dropdown.
Step 2 screenshot


Add your own multiple background or select from the list. Background will rotated while posting the reviews

Note - The background image needs to be of specific size and format as below
\- Image Background supports images of 5MB (less or equal)
\- Format of JPEG/PNG 
\- Height and width of 1024 pixel (1024\*1024)**

Step 3 screenshot


Select the integration in dropdown of GMB and Facebook - It will select the GMB or Facebook page added in Integrations for Reputation Management (Yext).
Step 4 screenshot


Select the stars for which you would like to publish.
Step 5 screenshot


Next select the social profiles you want to publish on.
Step 6 screenshot


Here you can select the maximum no. of posts we want to do.
Step 7 screenshot


Select the number of post to be done in a day, week, month and at the specific time.


Example 1 - If you have connected your GMB Page, imagine that you received new review on 1st January 2024 6PM and inside Social Planner, if you have set that you would like to post 5 social posts per day at 8:37 AM. The new review will get published next day 2nd January 2024 at 8:37 AM. If you have received more than 5 reviews, it will select based on star and post only 5 social posts on selected socials.

Example 2 - If you have connected your GMB/Facebook page, imagine that you received new review on Thursday 2PM and inside Social Planner, if you have set that you would like to post 2 social posts per week at 10AM. The new review post will get published on next Monday 10 AM based on the review stars set.

Step 8 screenshot


Enter a caption for it and save your work.
Step 9 screenshot

Updated on: 09/19/2024

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