coreILLA - Social Planner - Follow-Up Comments A Comprehensive Guide
#What is a Follow-Up Comment?
A follow-up comment is an automated response that is triggered when a user interacts with your social media posts. This feature helps maintain engagement and ensures timely responses without manual intervention.
Many social platforms have engagement algorithms optimized for comments on posts, especially when comments occur soon after a post is first published.
The "Follow up Comment" feature works for the following social platforms:
Facebook Pages
Facebook Groups (comments will appear from the Facebook Page selected in the Social Planner settings)
Instagram Business Accounts
Linkedin Profiles
Linkedin Pages
X (formerly twitter) Accounts
#Benefits for Businesses:
Increases Engagement: Automated comments prompt further interaction from followers.
Saves Time: Automates the process of responding to comments, ensuring timely engagement without manual effort.
Maintains Consistency: Ensures consistent follow-up on posts, improving customer service and brand presence.
#Examples of Follow-Up Comments:
Promoting a Sale
Trigger: A user comments on your promotional post.
Automated Follow-Up: "Thanks for your interest! 🎉 Don't miss our exclusive sale. Check it out here: \[link\]"
Encouraging Engagement
Trigger: A user comments on your new product post.
Automated Follow-Up: "We appreciate your comment! What do you think about our new product? 🤔 We'd love to hear your thoughts!"
Providing Customer Support
Trigger: A user comments with a question on your service post.
Automated Follow-Up: "Thanks for reaching out! Please DM us your details so we can assist you further. 📩"
By utilizing follow-up comments, businesses can enhance their social media presence, foster a vibrant community, and ensure no interaction goes unnoticed. This not only boosts engagement but also builds trust and credibility with the audience.
## # How It Works:
After logging in to your coreILLA account go to "Marketing" > "Social Planner" > "Add Post"
Click on Create New Post
Click on Select a social account
Click on Follow up comment
Here you can add your customised comment.
A follow-up comment is an automated response that is triggered when a user interacts with your social media posts. This feature helps maintain engagement and ensures timely responses without manual intervention.
Many social platforms have engagement algorithms optimized for comments on posts, especially when comments occur soon after a post is first published.
The "Follow up Comment" feature works for the following social platforms:
Facebook Pages
Facebook Groups (comments will appear from the Facebook Page selected in the Social Planner settings)
Instagram Business Accounts
Linkedin Profiles
Linkedin Pages
X (formerly twitter) Accounts
#Benefits for Businesses:
Increases Engagement: Automated comments prompt further interaction from followers.
Saves Time: Automates the process of responding to comments, ensuring timely engagement without manual effort.
Maintains Consistency: Ensures consistent follow-up on posts, improving customer service and brand presence.
#Examples of Follow-Up Comments:
Promoting a Sale
Trigger: A user comments on your promotional post.
Automated Follow-Up: "Thanks for your interest! 🎉 Don't miss our exclusive sale. Check it out here: \[link\]"
Encouraging Engagement
Trigger: A user comments on your new product post.
Automated Follow-Up: "We appreciate your comment! What do you think about our new product? 🤔 We'd love to hear your thoughts!"
Providing Customer Support
Trigger: A user comments with a question on your service post.
Automated Follow-Up: "Thanks for reaching out! Please DM us your details so we can assist you further. 📩"
By utilizing follow-up comments, businesses can enhance their social media presence, foster a vibrant community, and ensure no interaction goes unnoticed. This not only boosts engagement but also builds trust and credibility with the audience.
## # How It Works:
After logging in to your coreILLA account go to "Marketing" > "Social Planner" > "Add Post"
Click on Create New Post
Click on Select a social account
Click on Follow up comment
Here you can add your customised comment.
Updated on: 09/17/2024
Thank you!