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coreILLA - Reputation Manager - Reviews AI A Guide to Suggestive and Auto-Pilot Modes

Enhancing your online reputation and building trust with customers is now easier than ever with our Reviews AI feature. Whether you want to make your Google and Facebook review management more efficient or automate your review responses, our feature offers two distinct modes: Suggestive and Auto-Pilot. In this guide, we'll walk you through how to make the most of these modes and explain the pricing structure.


## # Accessing Reviews AI: To get started, log in to your account and navigate to Reputation tab. The Reviews AI feature is available on the Reviews Section.


Click on Reputation
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Click on the Gear Icon at the top.
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Here you can choose between Suggestive and Auto Response.
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Suggestive Mode: Crafting Authentic Responses

Suggestive Mode helps you compose personalised and genuine review responses. It provides suggestions based on the review content, making it easier to engage with your customers authentically. In suggestive Mode users have to select the AI Reply button, and the Reviews AI will generate unique review responses.

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Auto-Pilot Mode: Streamlining Your Review Management
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Auto-Pilot Mode is designed for efficiency. It allows you to automate the review response process, saving you time while maintaining a professional and personalised touch.

With Auto-Pilot Mode, you have the power to:

Customise automated responses based on star ratings.

Define the wait time before sending each response.

Add a personal touch with review response footers, including thank-you notes or your business name.

Tailor auto responses for specific sources, such as Facebook and Google.

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Updated on: 09/17/2024

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