coreILLA - Reputation Manager - How to Customize Review Request Messages (SMS & Email) in coreILLA
coreILLA - Reputation Manager - How to Customize Review Request Messages (SMS & Email) in coreILLA
- From the coreILLA dashboard, Click on Settings
- Click on Reputation Management next.
- After scrolling down you will be able to see Email Review Request, turn this on using this button.
- Personalize the subject line and email content. Use your brand colors and logo for consistency. Set in the review request behavior accordingly.
- You can Click on Open Email Builder to see how your email looks and to further customize it.
- Here you can customize the email accordingly Add a call-to-action button that directs customers to your review page.
- Click on Save to have this action ready.
- Scrolling a little further down you will be able to see SMS Review Requests section.
- Click on switch to get this going.
- Modify the text to reflect your brand’s voice and set the review request behavior.
- Click on Save
Updated on: 04/01/2025
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