How To Customize The coreILLA Membership Welcome Email

When a new member is added to a coreILLA membership area, they receive an automated welcome email that contains their login information. The default email may not match your brand’s tone or formatting, so coreILLA gives you the option to customize the email to better align with your brand and messaging.

In this article, we will walk you through the steps to customize the membership welcome email.

Why Customize The Membership Welcome Email?

The membership welcome email is your first official communication with your new member. This email should represent your brand in both tone and appearance. A generic email might not convey the professionalism and attention to detail that your brand stands for, so it's important to make sure that your first impression is a good one.

Customizing the membership welcome email allows you to:
Match the tone and style of your brand.
Include important information for your members.
Increase engagement with your content.
Add a personal touch to your communications.

Steps To Customize The Membership Welcome Email In coreILLA

Step 1: Navigate to the Membership Area

To customize the membership welcome email in coreILLA, you will first need to navigate to the membership area where your courses or memberships are located. You can do this by going to the "Memberships" tab in your coreILLA dashboard.

Step 2: Select “Settings”

Once you’re in the membership area, click on the "Settings" tab. This is where you will find all the options to customize the various aspects of your membership site, including the welcome email.

Step 3: Customize The Email

In the settings area, you will see an option labeled "Welcome Email." Click on this to bring up the editor where you can customize the content of the email.
Here, you can:
Change the subject line of the email.
Add personalized text that reflects your brand’s voice.
Include your logo or other images.
Add links to your website or social media pages.



Make sure to save your changes once you are done.

Step 4: Test Your Email

After customizing your email, it's important to test it to make sure that everything looks good and works as expected. You can do this by creating a test user in your membership area and checking the email that gets sent.

Tips For Customizing Your Membership Welcome Email

Keep it simple: The welcome email should be informative but not overwhelming. Stick to the essentials.
Use personalization: Address the member by their name to create a more personal connection.
Include a clear call-to-action: Encourage the member to log in and start exploring your content right away.
Use your brand colors and logo: Make sure your email matches the look and feel of your brand.

Note that by using ‘Membership New Signup’ you now have access to new custom values. These are called Membership Login and are at the bottom of the Custom Values list. Grab both email and password and place them appropriately in the body of your email.


If you use Option 2, be sure to toggle off the system-generated email (Option 1). Otherwise both the system-generated template option, and the trigger-customized options will be sent.

Conclusion

Customizing the membership welcome email in coreILLA is a simple but important step in creating a cohesive brand experience for your members. By following the steps outlined in this article, you can create an email that welcomes new members to your community in a way that reflects your brand's personality and values.

Don't forget to test your email before sending it out to ensure that everything looks perfect. With a well-crafted welcome email, you can make a great first impression and set the tone for a positive and engaging membership experience.

Updated on: 09/16/2024