coreILLA - Contacts How to Input Multiple Email Addresses

Importance of This Feature

• Comprehensive Communication: Ensures all possible communication channels are utilized for the contact, preventing missed emails.
• Improved Organization: Helps differentiate between various email types, making it easier to manage professional and personal communications.
• Enhanced CRM Efficiency: Streamlines your contact management by keeping all relevant email addresses in one place.
  
  By following these steps, you can efficiently manage multiple email addresses for a single contact in coreILLA, ensuring all relevant communication channels are properly organized and accessible. This feature is particularly important for maintaining robust communication records, improving response rates, and ensuring that all communications are directed to the appropriate address
  

• **Sales and Distribution: **Manage email addresses for store managers, purchasing agents, and compliance officers to ensure promotional materials, orders, and documents reach the right contacts.
• Training and Certification: Handle email addresses for trainees, instructors, and certification bodies to streamline schedules, materials, and updates.
• **Customer Support: **Manage email addresses for end users, service centers, and support teams to direct troubleshooting, repair updates, and service requests appropriately.
• Law Enforcement and Security Contracts: Ensure contract details, training schedules, and compliance info reach procurement officers, trainers, and admin personnel.
• Event Management: Distribute invitations, updates, and logistics accurately for participants, sponsors, and vendors at industry events.
  
  Here's a detailed guide on how to input multiple email addresses for a contact:

1. From the coreILLA dashboard, go to the "Contacts" section.
   

2. Choose the contact you want to update by clicking on their name.
   

3. Click on the "Edit" button where the email is writteto modify contact details.

4. Click on Add Email
   

5. Enter the secondary email address in the new field and add as many as you want too.
   

6. You need to click on the circle next to the email you want to make primary to make the change the primary email. Changes will be applied once you save.
   

7. Click on Save to complete the action.
   

Updated on: 07/22/2024