Articles on: coreILLA

coreILLA - Calendar - View Calendar & Appointments in User Timezone


How it Works?


Now, you can effortlessly view your calendar, appointments and confirmation emails in your default user timezone, providing a more convenient and efficient experience for users across different locations. 
Imagine your business is in New York, USA (Eastern Standard Time - EST). User A is in Paris, France (Central European Time - CET), and User B is in California, USA (Pacific Standard Time - PST). 
With the default user timezone set to CET for User A, they see all appointments in Central European Time, while User B views appointments in PST. This eliminates the need for manual conversion, letting users check appointments directly in their own timezone. 

Note: On the Calendar View and Appointment List, you can now identify the timezone you are currently viewing in.









  1. Calendar View
    Step 1 screenshot



  1. Appointment List
    Step 2 screenshot



  1. Setting Your Timezone


To set your timezone:


  • Navigate to Settings > My Profile.
  • Scroll to User Availability and set your timezone.


Step 3 screenshot



  1. Ensuring Accurate Availability:


If Your User Timezone is Set to Your Actual Location:


  • Simply input your usual availability, e.g., 9 am to 5 pm.


If Your User Timezone is Set to a Different Location (for Viewing Appointments):


  • Manually adjust your availability to match the selected timezone. For example, if your current location is in the UK (GMT +00:00), but you want to operate in New York (GMT -05:00), ensure to adjust your availability accordingly to align with the New York timezone.


Step 4 screenshot



ℹ️ Note: These changes are applicable only in the Calendar Module: Calendar View, Appointment List, Confirmation Emails.


To be implemented for:
Appointments under Contacts, Conversations and Opportunities



  1. FAQ


Q: I want to see appointments in the business timezone. What do I do?


A: To view appointments in the business timezone, set your user timezone to match the business timezone. For example, User A can set their timezone as EST to view appointments in the New York timezone.


Updated on: 09/17/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!