coreFORCE - Troubleshooting: Duplicate Event Error in coreFORCE

If you receive this error it is important to note that the Create Events page creates two records for every event: 

an Event record (Events & Facilities > Events > Events)

and a Registration product which customers purchase to register for the event (Products > Products > Products - filter by product type event registration)

If you've deleted an event but are receiving this error it is possible that you did not delete the corresponding registration product.  The links for both names have to be unique so when you try to recreate it you get an error that the product name is in use

You can delete the registration product in Products Maintenance (Products > Products > Products)

Updated on: 06/27/2024