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# How to override fixed shipping charges in coreFORCE

# How to override fixed shipping charges in coreFORCE

coreFORCE supports multiple layers of fixed shipping charge configurations that can override general shipping settings. This article outlines how product-specific, manufacturer-specific, and promotion-based shipping charges are applied and prioritized during checkout.

## Shipping charge priority

When fixed shipping charges are defined, they take the highest priority and override other shipping configurations. These charges are summed and excluded from additional shipping calculations. The following hierarchy of priority is followed:
* Product-specific shipping charges
* Manufacturer-specific flat-rate charges
* Promotion-based shipping charges
* Shipping method-specific charges

## 1. Product-specific shipping charges

|| **Note**: Product-specific shipping charges are only available for coreFORCE Advanced users.

You can set product-level shipping charges in the **Product Prices** section of a product’s record, on the **Pricing** tab of the **Products Maintenance** page (**Products** > **Products** > **Products** > [Select a product]).

### Adding a product price type

Before you can select a product price type on the **Pricing&#32;**tab, you must first add a product price type on the **Product Price Type Maintenance&#32;**page.
1. Go to **Products** > **Pricing** > **Product** **Price** **Types**.
2. In the **Code&#32;**field, enter the code for the shipping charge. Use the following format in these examples: `SHIPPING_CHARGE` or `ADDITIONAL_SHIPPING_CHARGE`.
3. In the **Description** field, enter a description. For example, `Shipping Charge`. 
4. Click **Save**.

### SHIPPING_CHARGE
In the **Product Price Type&#32;**column, select **SHIPPING_CHARGE&#32;**to set a base fixed shipping price for a product. You can then use the following columns to further configure the shipping charge:
* User Type
* Start Date
* End Date
* Location
**SHIPPING_CHARGE** also allows for promotional shipping discounts or free shipping.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_2l2jae.png)
###### ADDITIONAL_SHIPPING_CHARGE

In the **Product Price Type&#32;**column, select **ADDITIONAL_SHIPPING_CHARGE&#32;**to add a fixed shipping amount on top of **SHIPPING_CHARGE**. You can also use the listed columns to further configure the additional shipping charge.

|| **Note**: Products with fixed shipping charges are excluded from additional shipping calculations.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1wsija2.png)
## 2. Manufacturer-specific shipping charges

|| **Note**: Manufacturer-specific shipping charges are only available for coreFORCE Advanced users.

If a product doesn’t have a shipping charge, you can apply a flat rate at a manufacturer level in the **Shipping Charge&#32;**field on the **Settings&#32;**tab of the **Product Manufacturers&#32;**page (**Products** > **Taxonomy** > **Manufacturers** > [Select a manufacturer]).

This shipping charge applies to all products from the specified manufacturer. Products who have this shipping charge are also excluded from additional shipping calculations. 
![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1isz8y.png)
## 3. Promotion-based shipping charges

|| **Note**: Promotion-based shipping charges are only available for coreFORCE Advanced users.

You can configure fixed shipping rates for a promotion on the**&#32;Rewards&#32;**tab**&#32;**of the**&#32;Promotions&#32;**page**&#32;**(**Products&#32;**>**&#32;Promotions&#32;**>**&#32;Promotions&#32;**>**&#32;**[Select a promotion])**.** In the **Shipping Charges** section, select the **Only Reward Products** checkbox to apply the special shipping rate only to the products rewarded by the promotion.

If the **Only Reward Products** checkbox is cleared, the shipping charge applies to all items in the cart.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_jf37mw.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_z2looq.png)
| **Example**: To offer free shipping for a single day, set the shipping charge to **$0** and clear the **Only Reward Products** checkbox. This applies the promotion to all items in the cart, not just the rewarded products.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_gl90p0.png)
|| **Note**: Products with a promotion-based shipping charge will be excluded from further shipping calculations.

## 4. Shipping method-specific charges

**Note**: Shipping method-specific charges are only available for coreFORCE Advanced users.

You can also configure shipping charges for specific shipping methods using dedicated price types. To do so, you need to create your own shipping method-specific charge.

### Creating a shipping method-specific charge

1. Go to **Products > Products > Products**, and then select a product.
2. On the **Products Maintenance** page, select the **Pricing** tab.
3. In the **Product Prices** section, select **Add New** in the **Product Price Type** column. A new **Product Price Type Maintenance** tab opens.
4. In the **Preset Values** list, select **Shipping Charge**.
5. In the **Code** and **Description** fields, replace **XXX** with your shipping method code. For example, in the **Code** field, enter **SHIPPING_CHARGE_CALIFORNIA**.
6. Complete the remaining fields and checkboxes as needed, and then click **SAVE**.

After saving the product price type, you can select it from the **Product Price Type** column.

![](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_58cztz.png)
### Available options

You can configure the following options for shipping method-specific charges:

* **SHIPPING_CHARGE_<shipping_method_code>**:**&#32;**Applies a specific shipping rate when the customer selects the matching shipping method.
* **ADDITIONAL_SHIPPING_CHARGE_<shipping_method_code>**: Adds an additional charge to the selected shipping method’s rate.

You can use the same columns available for product-specific shipping charges to configure both options.

|| **Note**: Products with shipping method-specific charges are excluded from other shipping logic.

## Summary

| **Shipping charge type** | **Configuration location** |
| ---- |
| Product-specific | **Products** > **Products** > **Products** > [Select a product] > **Pricing** tab > **Product Prices** section |
| Manufacturer-specific | **Products** > **Taxonomy** > **Manufacturers** > [Select a manufacturer] > **Settings** tab > **Shipping Charge** field |
| Promotion-based (Reward products) | **Products** > **Promotions** > **Promotions** > [Select a promotion] > **Rewards** tab > Select the **Only Reward Products** checkbox |
| Promotion-based (All products) | **Products** > **Promotions** > **Promotions** > [Select a promotion] > **Rewards** tab > Clear the **Only Reward Products** checkbox |
| Shipping method-specific | **Products** > **Products** > **Products** > [Select a product] > **Pricing** tab > **Product Prices** section |

For assistance configuring fixed shipping charges or resolving unexpected overrides, contact the Coreware support team.
