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# coreSTORE - Work Orders: Creating a New Service Labor Item


In this guide, we’ll walk through the process of creating a new service labor item in coreSTORE. You can create as many service types as needed, which is especially useful for generating detailed reports and breaking out different service options for repairs.


1. Click on Items

First, navigate to the **Inventory** menu and select the **Items** sub-menu.

![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_1.png)


2. Click on New Item

In the top right-hand corner of the **Items** screen, click on the **New Item** button. This is where we can create our new service product.

![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_2.png)


3. Item Name

In the **Item Name** field, assign an appropriate identifier for this service. In this example, we'll use "Service Labor."

![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_3.png)


4. Category Selection

In the **Category** drop-down box, select the appropriate category where you want the financials for this service to be tracked.

![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_4.png)


5. Add Category

If you don’t have an appropriate category to track your fees, you can click on the **Add Category** link next to the category selection box. This will take you to the **Category Tree**, where you can create the necessary parent and child categories for your item.

![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_5.png)


6. Description

In the **Description** field, provide a detailed explanation of the service. This description will appear on customer-facing receipts.

![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_6.png)


7. Is Barcoded

For service items, you can uncheck the **Is Barcoded** setting since a barcode is not required and one is not supplied by default.

![Step 7 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_7.png)


8. Is Service

Since this is a service product, ensure that the **Is Service** option is checked during item setup. This informs the system that the item will not track inventory levels, as it is not a stock item but a service.

![Step 8 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_8.png)


9. Pricing Tab

Next, navigate to the **Pricing** tab on the item record. Here, you'll set the default price for the service.

![Step 9 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_9.png)


10. Selling Price

Set the default selling price for your item. I recommend using the rate for one hour of your service labor to keep pricing clean and consistent.

![Step 10 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_10.png)


11. Click on Save

Click on Save to finalize your item changes.

![Step 11 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Work_Orders_Creating_a_New_Service_Labor_Item_11.png)