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# coreSTORE - Fulfillment: How to create Special Order and Fulfillment Notifications


Learn how to create Special Order and Fulfillment records to notify customers when their items are ready for pick-up or shipment. This process ensures customers are promptly informed about the status of their orders.


1. Create a new sale by ringing up the item and the customer
![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_1.png)


2. Click on Special Order to suspend the sale
![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_2.png)


3. Click on OK
![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_3.png)


4. Click on the Fulfillment Dashboard to see the special record 
![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_4.png)


5. Click the check box
![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_5.png)


6. Select Customer Notified
![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_6.png)


7. Click on OK
![Step 7 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_How_to_create_Special_Order_and_Fulfillment_Notifications_7.png)