> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreSTORE - Fulfillment: Fulfillment Statuses



1. Click on  the Fulfillment and Statuses
![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_1.png)


2. Click on Add Status to add a new one
![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_2.png)


3. Type "Customer Notified"
![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_3.png)


4. Check Notify Customer Via Email:
![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_4.png)


5. Click on the Email Content to add the customized message
![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_5.png)


6. Click on Notify Customer Via SMS if wish to send via SMS

Make sure to sign up with Twilio to use the SMS capability in coreSTORE

![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_6.png)


7. Click on Save
![Step 7 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreSTORE_-_Fulfillment_Fulfillment_Statuses_7.png)