> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreSTORE - Employees: How to Reset an Employee Password

In this guide we will cover resetting an employee password in case it was lost, or forgotten.

1. Click on Company

![Step 1 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_pkbn1p.png)

2. Click on Employees

![Step 2 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_b4wjv9.png)

3. Click on Edit

![Step 3 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_nx8uta.png)

4. Click on Employee Login Info Tab

![Step 4 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_djvxcl.png)

5. Click on the password field set a generic password and confirm it in the field just below.

![Step 5 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1ipp0h7.png)

6. Click on the PIN field to set a PIN for the employee that can be used to switch users once a user has logged in with their password. Then confirm the pin in the field just below.

![Step 6 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1ou9s70.png)

7. Check Force Password Change Upon Login:

![Step 7 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_po9zwo.png)

8. Click on Save

![Step 8 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_nmsvqr.png)
