> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreSTORE - Channels - coreFORCE Easiest way to Confirm your web site is still Connected to coreSTORE


If you encounter a slowdown or disconnection between your coreSTORE and coreFORCE platforms, there's an easy way to check the connection before contacting support for further assistance.


1. Click on Items

![Step 1 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_13dtk9l.png)


2. Click on Magnifying Glass

As long as the item has a UPC code associated with it you will be able to use the magnifying glass to search your online store.

![Step 2 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_otk77e.png)


3. Confirmation

As long as the item appears in this popup and no error code appears in the top right corner of your screen, your coreFORCE and coreSTORE are still connected and should be working properly.

![Step 3 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_zztgv1.png)