> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # coreILLA - Social Planner - Notification for Failed Post, Account Expired and Post Approval Email Notifications are available for following in Social Planner - 1. Account Expired - Social Accounts whose tokens have expired 2. Account PreExpiry - Social Accounts like Facebook pages have expiry of 60 days, before 60 - around 50th day user to get notified to refresh the token 3. Request for Approval - Social Post which is scheduled for approval, requesting the user to approve the scheduled post. 4. Post Approved update to Creator - Notifying the creator of the post if the scheduled post was approved 5. Post Rejected update to Creator - Notifying the creator of the post if the scheduled post was rejected 6. Post Failed - Notifying the users selected about the scheduled post has failed ## # [How do the notification for Social Planner work?](https://app.coreilla.com/v2/location/cm6xLgMXhj0wxOAvux9X/launchpad) 1. Go to Marketing > Social Planner ![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_1.png) 2. In Social Planner, the social planner settings (gear icon) is present beside the New Post button click on it. ![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_2.png) 3. In Social planner settings there is option of Notification tab. ![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_3.png) 4. Notification settings for account pre-expiry. ![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_4.png) 5. Click here to select users to Notify by email before an access token expires. ![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_5.png) 6. Type the names of the user and select it. ![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_6.png) 7. The notification requires to select the subaccount users, how often should the user be reminded to refresh the account [they can refresh the token by visiting the integration page], user can select the dif ![Step 7 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_7.png) 8. Once filled out the information click on Save. ![Step 8 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_8.png) 9. This is the kind of email which you will receive. ![Step 9 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_9.png) 10. Notification Settings for Account Expired. \- To edit the account expired notification by clicking the pencil icon \- The notification requires to select the subaccount users, how often should the user be reminded to reconnect the token, user can select the different template other than default templates. ![Step 10 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_10.png) 11. This is the kind of email that they will receive. ![Step 11 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_11.png) 12. Notification for Request for Approval. \-  To edit the email notification request for approval of scheduled post by clicking the pencil icon \- The notification requires user can select the different template other than default templates. ![Step 12 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_12.png) 13. This is the kind of email that they will receive. ![Step 13 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_13.png) 14. Notification for Approved Post \-  To edit the email notification request for scheduled approved post to creator \- The notification requires user can select the different template other than default templates. ![Step 14 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_14.png) 15. This is the kind of email which be sent out. ![Step 15 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_15.png) 16. Notification for Rejected Post \-  To edit the email notification request for scheduled rejected post to creator \- The notification requires user can select the different template other than default templates. ![Step 16 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_16.png) 17. This is the kind of email that they will receive. ![Step 17 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_17.png) 18. Notification for Failed Post \-  To edit the email notification request for scheduled failed post \- The notification requires user can select the different template other than default templates. ![Step 18 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_18.png) 19. This is the kind of email that they will receive. ![Step 19 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Social_Planner_-_Notification_for_Failed_Post,_Account_Expired_and_Post_Approval_19.png)