> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreILLA - Reputation Manager - Breaking Down the Reviews Tab


If you're looking for a fast way to filter and respond to a review directly within the CRM you're in the right place. Under the **reputation > reviews** tab you will see there are several options to filter and respond to a review.


1. After logging in to your coreILLA account, from the dashboard, Click on Reputation. 
![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_1.png)


2. Click on Reviews from the Reputation Manager Dashboard. 
![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_2.png)


3. Here you can filter the review based on their ratings: 
![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_3.png)


4. By clicking on sources you will be able to filter the reviews based on the source they are coming from. 
![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_4.png)


5. You can also filter the review based on the dates. 
![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_5.png)


6. Or by clicking on the search bar here you can directly search for the review you are looking for. 
![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreILLA_-_Reputation_Manager_-_Breaking_Down_the_Reviews_Tab_6.png)