> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreILLA - Contacts - How to Create and Assign Internal Tasks


Managing tasks efficiently is crucial for team productivity, and Coreware makes it easy to create, assign, and track internal tasks—whether linked to a contact or as standalone assignments. This guide will walk you through the process of setting up tasks for your team members in coreILLA.  
  
**What Are Internal Tasks in coreILLA?**

Internal tasks in coreILLA allow you to create assignments for your team members without the need to attach them to a specific contact or customer record. This feature is useful for managing general business operations, internal projects, and team workflows efficiently.  
  
**Benefits of Using Internal Tasks in Coreware**

* **Better Team Collaboration** – Assign and track tasks across departments without needing to link them to customer records.

    
* **Improved Task Management** – Easily organize and prioritize internal projects and workflows.

    
* **Flexibility** – Tasks can be assigned to specific team members or left open for anyone to complete.

    
* **Increased Productivity** – Eliminates the need for external task management tools, keeping everything in one system.


### 1. Log in to your coreILLA account. Click on Contacts next.

![Step 1 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_uidzgm.png)

### 2. Click on Tasks

![Step 2 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_z8iugg.png)

### 3. Click on Create New Task to open the task creation form.

![Step 3 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_f9an58.png)

### 4. Enter the Task Name – Provide a clear and concise name, such as "Upload Social Media Short-Form Video."

![Step 4 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_6e18bz.png)

### 5. Add a Description – Include any necessary instructions, links, or details for the assigned team member.

![Step 5 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_ov6p8f.png)

### 6. Set a Due Date & Time – Schedule the task for a specific time (e.g., 8:00 AM tomorrow).

![Step 6 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1jdszwt.png)

### 7. Select the contact you want to assign it too.

![Step 7 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_63hxyk.png)

### 8. Click on Save.

![Step 8 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1n49qdx.png)

### 9. The newly created task will now be visible in the task list, assigned to the selected team member.

![Step 9 Screenshot](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1q7tnw.png)