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# coreFORCE – Products – Shipping Discounts and Free Shipping

|| coreFORCE Advanced and Enterprise only

coreFORCE provides two supported methods for offering free or discounted shipping on individual products:
1. [By using the Product Price Type feature directly in coreFORCE](#3-option-1-product-price-type-coreforce)
2. [By using product tags in coreSTORE combined with the Promotions module in coreFORCE](#3-option-2-product-tags-corestore-coreforce-promotions)
Each method is outlined below.


### Option 1: Product Price Type (coreFORCE)

Use this method to apply free or discounted shipping directly to a specific product in coreFORCE.
**Create a Shipping Charge Product Price Type**
1. Go to **Products > Pricing > Product Price Types**.

![Product Price Type Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1dgswwg.png)

2. Select **Add** in the upper-right corner.

![Product Price Type Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_4bxau1.png)

3. In **Preset Values**, select **Shipping Charge**.

![Product Price Type Screenshot 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1tppr62.png)

4. (Optional) Adjust the **Sort Order** to control how the price type appears.

![Product Price Type Screenshot 4](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1diavi8.png)

5. Select **Save**.

![Product Price Type Screenshot 5](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_46tvb6.png)


**Apply the Shipping Charge to a Product**

1. Go to **Products > Products > Products**.

![Apply to Product Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1bloy2x.png)

2. Search for and open the product you want to configure.

![Apply to Product Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1hp1k7g.png)

3. Select the **Pricing** tab.

![Apply to Product Screenshot 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_9sbm39.png)

4. Scroll to the **Product Prices** section.

![Apply to Product Screenshot 4](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_10tjnge.png)

5. Select the **Add (+)** button.

![Apply to Product Screenshot 5](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_146qtsv.png)

6. Under **Product Price Type**, select **Shipping Charge**.

![Apply to Product Screenshot 6](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1ri4psl.png)

7. (Optional) If this price applies only to specific memberships, configure **User Type**.

![Apply to Product Screenshot 7](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_71cvly.png)

8. (Optional) If the pricing is temporary, set **Start Date** and **End Date**.

![Apply to Product Screenshot 8](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1bn1c3y.png)

9. Configure **Location**:
    * Leave **[Any]** selected to apply to all orders.
    * Select your store location to apply free shipping only to in-store inventory.
        * This allows distributor-fulfilled orders to continue charging shipping.

![Apply to Product Screenshot 9](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1u1e1kh.png)

10. (Optional) To limit the promotion to a specific number of sales, enter a value in **End After X Sales**.

![Apply to Product Screenshot 10](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_l9wwqd.png)

11. Set the **Price**.

![Apply to Product Screenshot 11](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_ih7nql.png)

12. Select **Save**.

![Apply to Product Screenshot 12](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1cclvl6.png)


### Option 2: Product Tags (coreSTORE + coreFORCE Promotions)

This method allows shipping discounts to be driven by product tags applied in coreSTORE. For this to work, **three components must be configured**:
* A product tag in coreFORCE
* A matching product tag in coreSTORE
* A promotion in coreFORCE that defines how the tag affects shipping


**Step 1: Create the Product Tag in coreFORCE**
1. Go to **Products > Taxonomy > Product Tags**.

![coreFORCE Product Tag Screenshot 1](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_k9mypr.png)

2. Select **Add** in the upper-right corner.

![coreFORCE Product Tag Screenshot 2](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_178c5u3.png)

3. Enter a **Code** and **Description**.
Example:
* **Code:** FREE_SHIPPING
* **Description:** Free Shipping

![coreFORCE Product Tag Screenshot 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1ik3u6s.png)

4. Configure any additional settings as needed.

5. Select **Save**.

![coreFORCE Product Tag Screenshot 5](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1iu3oor.png)


**Step 2: Create the Matching Product Tag in coreSTORE**
1. Go to **Inventory > Tags**.

![coreSTORE Product Tag 1](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_cs1mf6.png)

2. Select **Add Tag**.

![coreSTORE Product Tag 2](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1sna4nc.png)

3. Enter the **exact text** used in the coreFORCE tag **Description**.
__This field is case sensitive.__

![coreSTORE Product Tag 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1mg6uiu.png)

4. Select the locations where this tag should **not** apply.
* Leave all locations unchecked if the tag applies universally.

![coreSTORE Product Tag 4](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1nhk9b.png)

5. Configure **Restricted Items** as appropriate.
*Note: This setting should be reviewed based on your business policies.*

![coreSTORE Product Tag 5](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_sa4owr.png)

6. Select **Save**.

![coreSTORE Product Tag 6](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1p8uihg.png)

**Step 3: Create the Promotion in coreFORCE**
1. Go to **Products > Promotions> Promotions**.

![coreFORCE Promotion 1](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1sn49nk.png)

2. Select **Add**.

![coreFORCE Promotion 2](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1vggz5t.png)

3. Enter values that match the product tag:
* **Description:** Free Shipping
* **Promotion Code:** FREE_SHIPPING

![coreFORCE Promotion 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_4wg8hg.png)

4. (Optional) Set **Start Date** and **End Date** if the promotion is time-limited.

![coreFORCE Promotion 4](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_ghhj8r.png)

5. To apply the promotion automatically, select **Apply Automatically**.

![coreFORCE Promotion 5](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_gh0ckd.png)

6. Open the **Requirements** tab.

![coreFORCE Promotion 6](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_rj8cr5.png)

7. Scroll to **Product Tags** and select **Add (+)**.

![coreFORCE Promotion 7](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_593rbz.png)

8. Select the **Free Shipping** tag.

![coreFORCE Promotion 8](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_10sbkhh.png)

9. Set **Minimum Quantity** to 1.

![coreFORCE Promotion 9](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_ba89d0.png)

10. Set **Minimum Amount** to 0.00 or your desired threshold.

![coreFORCE Promotion 10](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_m7zyn.png)

11. Open the **Rewards** tab.

![coreFORCE Promotion 11](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1lk14af.png)

12. Scroll to **Shipping Charges** and select **Add (+)**.

![coreFORCE Promotion 12](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_14xryk.png)

13. Under **Shipping Method**, select the shipping method to be discounted (typically *Standard*).

![coreFORCE Promotion 13](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1el6aro.png)

14. Set the **Amount** to 0.00.

![coreFORCE Promotion 14](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_10up9j.png)

15. To apply free shipping only to tagged products (not the entire cart), select **Only Reward Products**.

![coreFORCE Promotion 15](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1xxaxlc.png)

16. (Optional) Configure exclusions under the **Exclusions** tabs as needed.

![coreFORCE Promotion 16](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_lwm2oc.png)

17. Select **Save**

![coreFORCE Promotion 17](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1ab74tr.png)

**Applying Free Shipping to a Product**
After completing all setup steps:
1. Open the product in **coreSTORE**.

![coreSTORE Add Tag 1 A](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_1sfek0h.png)

![coreSTORE Add Tag 1 B](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_6vpxrx.png)

2. Apply the **Free Shipping** product tag.

![coreSTORE Add Tag 2 A](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_vmn83f.png)

![coreSTORE Add Tag 2 B](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_c4jk0g.png)

3. Save the product.

![coreSTORE Add Tag 3](https://storage.crisp.chat/users/helpdesk/website/-/6/9/8/9/6989aace46840400/image_104x4b3.png)

Once the coreFORCE site updates, the tag and promotion will sync automatically. If the promotion is active, the product will immediately qualify for free shipping.
 