> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreFORCE - Products - Managing Reviews


coreFORCE Offers the ability to manually create reviews for products, this can be used in the case of a customer calling in a review of a product or manually transferring a review between systems


1. Click on Products > Reviews
![Step 1 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_1.png)


2. Click on ADD
![Step 2 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_2.png)


3. Product Selection

Here we'll select which product the review actually applies to

![Step 3 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_3.png)


4. Click on User

We'll be able to discern which user this review applies to to ensure the right name is showing up

![Step 4 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_4.png)


5. Filtering Options

Our filtering options allow you to search by name through your long list of users currently on your site.

![Step 5 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_5.png)


6. Reviewer

This field is useful if the customer the review is from isn't an active user on your new website

![Step 6 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_6.png)


7. Date Created

The date for the review can be altered to preserve an original review date

![Step 7 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_7.png)


8. Calendar Option

We offer the option to either manually type a date in or to use our calendar view to select a date from the list

![Step 8 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_8.png)


9. Title Text

Title Text refers to the title of the review that customers will see on an item examples could be like "Wow!" or "Great Product!"

![Step 9 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_9.png)


10. Rating

Rating will follow the standard system, 1 star - 5 stars

![Step 10 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_10.png)


11. Content

Content will be the standard data to display for the review, this includes our word processor

![Step 11 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_11.png)


12. Response Content

Response Content would pertain to any comments under the original review

![Step 12 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_12.png)


13. Like Count

Like count allows the review to preserve the same amount of likes as the original post

![Step 13 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_13.png)


14. Requires Approval

This field will halt the review from displaying until an admin reviews the review

![Step 14 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_14.png)


15. Inactive

Inactive will hide the review from view on the item

![Step 15 screenshot](https://coreware-screenshots.s3.amazonaws.com/coreFORCE_-_Products_Managing_Reviews_15.png)