> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://care.coreware.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# coreFORCE - Orders: How can we offer free shipping on a product?

||| coreFORCE Advanced and Enterprise Only


To do this go to 'Products' > 'Promotions'

![](https://storage.crisp.chat/users/helpdesk/website/5ac43a59df7aac00/0972318f-81dc-447b-bf86-62f0b5_qxhmvw.png)

Add a new record, and name it something logical. Under requirements you can choose the 'Manufacturer' and 'Product Department' that would qualify for this particular promotion.

![](https://storage.crisp.chat/users/helpdesk/website/ac1ceb01e5a18800/dde30d2a-0d44-4f33-bd40-cd9119_1x55bdu.png)

Under Rewards scroll all the way down and choose the Shipping charge that you are waiving, and then enter the price of 0 for the shipping charge.

![](https://storage.crisp.chat/users/helpdesk/website/9429b5457cc86800/2b37e67f-35b7-4a9e-ae56-85b1e7_jgq0ga.png)