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# coreFORCE - Integrations: How to Setup Twilio Integration on coreFORCE

||| coreFORCE Advanced and Enterprise Only

Using this feature will require that you have an account with [Twilio](https://twilio.com/) 


Setting It Up:

1. Go to Orders -> Setup

2. Click on the Twilio Tab

3. Fill in information. All three fields are required.

![](https://storage.crisp.chat/users/helpdesk/website/3379508151f35400/3eeb8961-54ef-4beb-ae69-250124_1p2nfqj.png)

**How a contact/User receives texts**

In order for a contact/user to get texts, they must have two things:

*   Texts cannot be sent to contacts unless the contact has opted in for them. The custom field code "RECEIVE_SMS" with a description of "Receive Text Notifications" needs to be set to true. It is a checkbox and was created when the Twilio fields were set up in **Orders -> Setup**. This can be added to the My Account page.

*   They must have a valid phone number with description "cell", "mobile" or "text"

**Text Message Content**

Text message content comes from **Contacts -> Email -> Text Messages**. The code needs to be the same as the code of the email that is sent as the notification.