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# coreFORCE - Contacts: Merge Duplicate Contact Records

||| coreFORCE Advanced and Enterprise Only


To find an merge duplicate contacts, please follow the instructions below:

Under Contacts > Contact Duplicates select the "Duplicates Search" option.

Enter the search criteria, for example enter: Michael in the First Name field and Murray in the Last Name field. Make sure to check the boxes to the left of each search field. 

Click the **Find Duplicates** button to find duplicate records. You will see a message on the bottom that will read something like this: 1 potential duplicates among 2 contacts found.

Click the **Process Duplicates** button and you will see a list of potential duplicates that were found.

Click the **duplicate search result** and you will see a screen showing you the duplicate records side by side.

To merge the records just click the Merge button at the top of this screen. The two records will be merged.

![](https://storage.crisp.chat/users/helpdesk/website/8fbb893fcc8c6800/fd4bf14a-ed47-42d7-8d0b-4c0b92_u1o3sn.png)