Maintaining an Accurate Catalog with Coreware

At Coreware, our goal is to provide the best and most accurate catalog in the industry. However, we rely on distributors for data, and sometimes, the data provided is inaccurate. When this happens, our ability to correct it is limited.

How Categories Work in the Coreware Catalog

1. Initial Categorization

Products in the Coreware catalog are categorized based on data received from distributors. Once a product is placed in a category, it remains there unless manually updated.

2. Catalog Updates

During catalog updates, we synchronize the categories set in the Coreware catalog with your catalog. Only new products or products without any categories are updated. If a product already has active categories assigned, no automatic changes are made to its categorization.

Correcting Incorrect Categories

If you discover products placed in incorrect categories, please notify us using the product's UPC. We can correct the categorization in the Coreware catalog, but this will not automatically update the product in your catalog. To ensure your catalog reflects these changes, you can either:

- Remove All Categories: Remove all categories from the product, allowing it to be updated during the nightly process.

- Manual Correction: Manually update the categories for the product in your catalog.


By following these steps, you can help maintain the accuracy and reliability of your product catalog.

Updated on: 07/08/2024