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# coreFORCE Advanced - Memberships: Canceling a Clients Membership


# [coreFORCE Advanced - Memberships: Canceling a Clients Membership](https://app.tango.us/app/workflow/9a0461cb-5aa0-4f64-bda5-79e139389ccd?utm_source=markdown&utm_medium=markdown&utm_campaign=workflow%20export%20links)


This guide explains how to cancel a **membership** for a customer on your **coreFORCE** site.

**Optional but Recommended:** If the **Recurring Payment ID** is associated with the contact subscription, set the **End Date** to today to prevent any recurring payment attempts on the next billing date.

### 1. Click on Contacts


First navigate to the contacts menu on your coreforce admin page.

![Step 1 screenshot](https://tinyurl.com/29yock28)

### 2. Click on Contacts


Next, select the **Contacts** submenu located under the **Contacts** main menu.

![Step 2 screenshot](https://tinyurl.com/2c9yrjog)

### 3. Customer Search


Use the **search bar** to locate the client whose subscription you wish to cancel.

![Step 3 screenshot](https://tinyurl.com/2a6fafmu)

### 4. Select The Customer


When the search results appear, click on the customer to open their **Contact Record**.

![Step 4 screenshot](https://tinyurl.com/2684krqh)

### 5. Click on Member


Go to the **Member** tab within the **Contact Record** to view the client’s active subscriptions.  
In the **Member** tab, you can view the client’s active **subscriptions** and associated **recurring payments**.  
  
**Please Note:** With the latest changes to coreFORCE you now have the ability to mark the clientes membership inactive right from the member tab of the contact screen.

![Step 5 screenshot](https://tinyurl.com/2bctrokh)

### 6. Subscription Details


Click on the subscription to take to the contact subscription mainteance page here we can set the subscription as inactive.

![Step 6 screenshot](https://tinyurl.com/2xq2th5t)

### 7. Click on Inactive


On the **Contact Subscription Maintenance** page, locate the **Inactive** checkbox and select it to mark the membership as inactive.

![Step 7 screenshot](https://tinyurl.com/2capexye)

### 8. Click on Recurring Payment ID


Click on the **Recurring Payment ID** to modify the payment record and add an **End Date**.

**Optional but Recommended:** If a **Recurring Payment ID** is associated with the contact subscription, set the **End Date** to today to prevent any recurring payment attempts on the next billing date.

![Step 8 screenshot](https://tinyurl.com/26ue92no)

### 9. Click on End Date


Find the **End Date** field and enter today’s date to finalize the cancellation.

![Step 9 screenshot](https://tinyurl.com/29kjsycj)